Evaluation of Mediation


What were the reasons for your visit to Central Family Mediation? (please tick all that apply)

When you first phoned Central Family Mediation, were you happy with the response you received?:

Did you visit the CFM website?:

If yes, did you find the information on the CFM website:

How helpful was your conversation with the mediator when you attended your first appointment?

Did coming to mediation help you with the issues that you wanted to resolve:

Did you achieve any of these? (please indicate by ticking yes or no below)
  • My view was heard
  • We reached agreement(s)
  • I felt less stress
  • I felt more in control
  • Conflict was reduced
  • I decided what to do next
  • Our children were helped
  • We avoided a court dispute
  • We sorted out our finances
  • Other (please specify)

Is there any way you think we could improve our service to the public?


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