Contact us

Our head office is at VAI, 200A Pentonville Road, London N1 9JP (7 mins walk from Kings X)

How to find us 

We also have consulting rooms in Muswell Hill, London N10 1PP

To contact us please call 0845 652 0127 or 0207 832 5846 or complete the contact form below.  We are open on weekdays from 9.30am to 5.30pm and until 7pm on Tuesdays. We can provide you with more information about our services, including cost, and we will answer any questions or concerns you might have.

We aim to respond within 24 working hours and all enquiries are treated in the strictest confidence.

NB: If we reach your voicemail we will leave no message other than a name and number, unless otherwise requested.

Contact Form

Name (required)



I would prefer to be contacted by phone

Your Message (required)


Book a telephone consultation or an Information and Assessment meeting

If you would like to arrange a telephone consultation with one of our family mediators, please fill out the form below.

On receipt of this form, we will telephone you within 1 working day to:

  • talk through your details
  • answer any questions you might have, including about our fee structure and what the next steps might be
  • discuss any confidentiality issues you might have concerning contacting the other person involved
  • if you want to go ahead, arrange an appointment for the first Mediation Information and Assessment meeting (these take place separately with each person unless you wish to have a joint session).

An initial consultation (also known as a Mediation Information and Assessment Meeting) lasts about 45 minutes and is a chance for you to find out more about mediation, to discuss your case, and ask questions.The cost of an Information and Assessment meeting is £85 unless your or your ex-partner are eligible for legal aid in which case it is free, and payment is required two days before the date of the meeting.


Your Details

Your Name (required)

Your Address

Your Email

Your Telephone Number

May we leave a message on this number?

Former partner or other person for referral

(please note we will not contact this person without your express permission)




Telephone Number

Do they know you have contacted us?

Issues for Mediation

Please give a short description about why you would like to come to mediation and any other issues we should be aware of? Please let us know if you would prefer to discuss by phone:

Best time for Assessment meeting appointment (usually one hour)?

How did you hear about our service? (Please tick as appropriate)


Would you prefer us to respond by phone or email? (required)

If you have chosen by phone, what is the best time to call?:

All information will be treated in confidence


Solicitors or other agency referrals

Referrals from a range of agencies including solicitors and the courts are welcomed.

We will:

  • acknowledge all referrals within 2 working days
  • set up Information and Assessment meetings within 5 working days, subject to the agreement of the client
  • provide regular reports to Solicitors on the progress of mediation
  • focus on helping clients to reach proposals
  • suggest to clients that they take legal and/or other professional advice on outline proposals before drawing up a final Memorandum of Understanding.

If you have any questions about any aspect of our service, please feel free to contact us.

If you would like to make a referral, please download the form below and email to us at

Download Solicitor / Agency Referral form here »